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Internationaler Standort Deutschland
Anne Koark<=
/span>
Speaker Comments
Global Summit
of Women 2007
Learning from Business Downturns=
&=
nbsp;
· =
Insolvent and nevertheless
successful
&=
nbsp;
My name is Anne Koark. I am British=
and
have been living in Germany
for 20 years.
Until June 30, 2003 I had a successful own company Now when I am
asked what I do, I say I am a V.I.P. Very Intensively Penniless!!! (in
German: Very Intensively Pleite)
Today I want to tell you about my company, how I went bankrupt =
and
what it feels like to be insolvent.
In June 1999 I founded my own company ̶=
0;
Trust in Business “ in a farmhouse in Freising
near Munich
airport.
Having the star sign Taurus I am very security minded. I theref=
ore founded
the company part-time see whether my idea really met market needs.
My company Trust in Business offered relocation, bookkeeping,
payroll, marketing, pr, and start-up help. Within 48 hours of starting=
up,
we had the first two Silicon Valley
customers.
We had one recommendation after another. Articles came out abou=
t us
everywhere. One article had Jimmy Carter on the front page and a
double-sided feature about my company in the middle.
I was delighted. With 1200% revenue growth and the costs minima=
l, I
was convinced that this was a success.
In January 2000 we had one employee, in February five.
With 5 employees the rooms at home were too small we had to look
for office space. We decided to rent office space at Munich airport. =
There were only 2 spaces free. I checked our liquidity plan and
decided to rent out one of the spaces at the airport.
Shortly before moving in, I received a call from a customer who=
we
did bookkeeping and marketing for. He asked whether we would be prepar=
ed
to open an office service, so that he could move into the space too. <=
o:p>
The whole rent covered by the customer and so we went ahead. The
customer was pleased and recommended us to others. <=
/li>
In March 2001 we won a prize for entrepreneurs for the German
speaking countries.
When the Canadian Prime Minister came to Germany we looked after
accompanying delegations and helped them with economic contacts. =
The press discovered us. The Sueddeutsche<=
/span>
Zeitung made me “Germany’s Erin Brockovich of Small and Middle-Sized companies=
8221;.
Please don’t look at me too closely, as I am really broke=
and
cannot afford plastic surgery to look like Julia Roberts! <=
/span>
And then September 11 came and with September 11 the foreign
investment in G=
ermany
sank in 2002 to 1/8 of the year before.
This meant for us, that while we still had lots of services nob=
ody physically
came for the office service which we had situated in 800 square meters=
of
office space.
As 53,000 square meters of office space had been built around me
and was being offered at €4 less per square meter and with 6 mon=
ths
rent free, it was impossible to sub-rent office space.
I had made a cardinal mistake by signing a long-term inflexible
contract.
My liquidity plan did not look good at all. I decided to do wit=
hout
my own salary.
I had a professional in to reduce costs, look at turnaround
strategies and change management I was not eligible for any support
programs and the bank was not willing to invest in us.
I prepared a licensing concept whereby the name of my company w=
as
licensed out to 4 companies.
The tax chamber took 4 ½ months to approve this and it m=
oved
my revenue to a later point.
And then the first customer went bankrupt. I was furious!!! I thought – How could he=
? We
have worked for our money! And why does he not have the respect to con=
tact
us?
I spoke to the employees. I was told that you do not tell emplo=
yees
that things are bad with a company. However, they produced 20 pages of
suggestions for cutting costs and ideas where we could build up new
business.
The second customer went broke and the third and I thought if I
work just a little harder things would be great.
At the end it was 19 hours a day. The words insolvency, debtor =
and
creditor crept through my mind. I hoped that if solvent meant you
dissolve, insolvent would mean that you don’t.
An investor came in and we were in due diligence for weeks. He =
was
still examining the books when the Iraq war started. He the=
refore
decided not to invest and I had to register insolvency.
I looked for advice on what to do. Everywhere there was advice =
for
private people in debt, but not for companies.
It was then that I discovered that you had to go to an attorney=
.
<=
/p>
The journey to the insolvency attorney was not nice at all. I f=
elt
like it was a journey to bury my third child – my company. =
The entrepreneur par excellence who had negotiated with the
Canadian Prime Minister was frightened. I looked for someone to go wit=
h me.
On the way I hoped that I would not cry when I heard the word &=
#8220;insolvency
attorney”.
When I got there, the door opened and I thought I would scream =
for
laughter. I did not dare as I thought the attorney might think that I =
was
not only insolvent but not OK in my head.
In Engla=
nd
we say if you have no money “I have not got a bean”. There=
he
stood, my attorney – the spitting image of “Mr. Bean”=
;.
He told me that I would lose everything:
company, apartment, car, mobile phone, life insurance, pension insuran=
ce, all
of my savings etc.
And I waited for the hangman to come who
was to execute the punishment for being a failure as an entrepreneur.<=
o:p>
The court appointed administrator close=
d all of my bank accounts and asked=
me to
work for three months to help him extract the remaining money out of t=
he
company for the creditors.
While employ=
ees
were paid by the unemployment office, there was not enough money in the
mass to give me any money at all.
I went to the
unemployment office, asked where insolvent people should go and was to=
ld
at the information desk “I don’t want to have anything to =
do
with someone like you!”
The unemploy=
ment
office was not responsible for me and told me to go to social security=
.
The social
security office told me that as I was the owner of an apartment, they =
were
not responsible for me – even though this could only be sold by =
the
insolvency administrator.
I was four
months without health insurance and in fact without any money at all. =
As I have ve=
ry
strange children – they eat and drink – I was lucky that g=
ood
friends helped me through this period.
All attempts=
to
find a job for after this three month period failed. The reasons were:=
You
are freelance – are you sure that you can fit into a company? You
are over 40 – that is a little old. You are a single mother; you
will be missing all the time. You’re wages will be taken away
– except for an existence minimum. Where will your motivation to=
do
a good job come from?
To work free=
lance
I would need to earn as much as an employee and that from day one onwa=
rds
which seen as an entrepreneur is simply not possible.
Back to my
insolvency I asked my insolvency administrator if I could contact my
creditors myself and he agreed. I was relieved as all that I had left =
was
my honour, respect and my reliability.
I decided th=
at I
needed to inform the press that I had gone broke. This was the only wa=
y of
determining when the press would tear me to pieces. =
I wrote an
article and Wallstreet Online published it=
. The
article had 8.000 readers. I received 1200 thank you letters that I
“out” myself.
Many of the
people were suicidal due to the stigmatization of failure. All of the
people had the same problem that I had.
They did not
want to go to social security institutions – they wanted to work=
.
The only pro=
blem
being that a financing of a new business when you have lost everything
near to impossible is.
Although I w=
as
only 4 weeks in insolvency, these people looked to me to try and break=
the
taboo of failure on their behalf.
This was the
reason that I founded a non-profit organization with the name BIG=3D <=
span
class=3DSpellE>BleibimGeschäfte.V. (BIG =3D Stay in Business).
Over 3.500
people have taken up contact to BIG. We have over 60% danger of suicid=
e on
the phone.
People’=
;s
problems range from “Why am I losing my title of “attorney=
at
law” from the professional chamber for attorneys?” via
“I did my best and am not a criminal” and “How am I
going to fill the hole in my pension?” to “Why will they n=
ot
let me work?”
Over 80% of =
the
people calling want to get back on their feet.
If you bear =
in
mind that Walt Disney was broke when he created Mickey Mouse and that =
this
turned into a world-wide corporation that made millions of dollars, you
know that it is possible to get back on your feet after failure. =
Failure is a
great learning step on the way to success. The way to deal with it is =
all
mind-set.
You have to =
find
your own value and look forward.
An entrepreneur is someone who moves
forward with a good idea and if the company is dead, the entrepreneur
certainly is not!
Now I am known amongst insolvent people=
in Germany
as “The Insolvency Lady”.
They hope that by giving insolvency a f=
ace
and placing the facts on the table, I will be able to move people not =
to
look at us as the morgue of dead companies but to see the potential th=
at
we have to offer as experienced entrepreneurs.
A Bankier h=
as a
lot of money, a Privatier a lot of time an=
d a Pleitier a lot of experience, which could either=
be
passed on to people founding new businesses so that they do not make t=
he
same mistakes which we have.
Or we could set up business again and l=
earn
from our mistakes and thereby keep the purchasing power alive, so that
other companies can also make profits.
In England there is a sayin=
g with
which each child grows up. The saying is “If at first you
don’t succeed, try try again“.=
This is the spirit we need to keep the
economies going! And if you look at the way children learn to walk you=
can
learn a lot about what you need for business downturns – one ste=
p,
two steps and then they fall.
They do not sit there asking what the
neighbours might think or doubting that they will ever learn to walk. =
They
build the experience into their next steps until it works.<=
/span>
· =
I have written a book in German =
called
“Insolvent and nevertheless successful“. This book is very simi=
lar
to soap operas – not from the content but from the way people deal wi=
th
it.
&=
nbsp;
· =
As you know soap operas have a l=
arge
number of viewers but if you ask anyone if they watch them, they say
“no”.
<=
/p>
· =
My book was 7 months on the
bestseller list and nobody buys it. They have it wrapped up in the bookstor=
e as
a present, so that nobody assumes that they may be insolvent – so str=
ong
is the taboo connected with failure! It is this taboo that I intend to brea=
k.
<=
/p>
So – in my opinion – if you=
are
able to get back on your feet after having fallen as an entrepreneur, =
then
you are successful.
My name is Anne Ko=
ark,
“Insolvent and nevertheless successful”!=